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Returns and exchanges


ALL SALES ARE FINAL. However we will accept returns under very limited circumstances and are dealt with on a case by case basis. If you feel that you need to return your piece, please contact us with your concerns.


We are more than happy to exchange your item within 7 days of delivery. We can only exchange your piece if it has not been worn and is in perfect condition. We do not exchange broken or damaged items. There is a restocking fee of $25 for any item exchanged. If an exchange is necessary, please contact us via email, and explain why you need to exchange it. You are responsible for sending the original item in the original packaging (jewelry box or bag) and you will need to include a note with your order number, reason while you’re exchanging it and whether you would like to

Send items to:
Zenlemon Arts – PO BOX 75, Skagway, AK, 99840
* IMPORTANT: We do not offer exchanges on custom pieces.